85% of first-attempt voice-only calls fail in healthcare environments
73% of healthcare professionals send and receive work-related texts
The role of telehealth technology has exploded
throughout the pandemic, reaching adoption levels
that were previously deemed unattainable.
According to a study by Becker's Hospital Review, roughly 80% of Americans believe the quality of care issued through telehealth platforms could match that of in-person consultation, up from just 43% before the pandemic.
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increase in provider-to-patient video visits over the last three years.
of doctors, urgent care, and ER visits could be handled via phone or video.
Physicians can resolve their patients' issues during the initial telehealth visit.
of patients said that telehealth significantly increases their involvement in a treatment decision.
Better communications with colleagues and increased productivity utilizing tools that improve interaction throughout the office, including any satellite offices located within the same City, or even broader within the same State, and supporting a larger Nationwide footprint, distance is not a limitation.
Time Savings - Tasks that would have taken there normal course are reduced, increasing efficiency and saving time.
Already challenged by long-term financial pressures, hospitals and healthcare providers have been battered by the COVID-19 pandemic. During surges, many hospitals had to restrict or shut down non-essential services and revenue-generating procedures. The pandemic has also driven longer hospital stays, declining emergency room visits and personnel shortages that have required a reliance on costly contingency staffing solutions. All of these factors have combined to increase operating costs and shrink margins.
As they chart their post-pandemic recovery strategies, top priorities for healthcare CFOs include preparing for consolidations, acquisitions and mergers, as well as seeking new sources of capital funding, primarily through private equity channels. All of these activities involve due diligence and a granular level of third-party scrutiny. In this environment, a high degree of operational and fiscal discipline is critical. Put simply, a CFO whose hospital is either pursuing an acquisition or is itself an acquisition target needs to have his or her ducks lined up in a row and standing at attention.
Tracking Hospital Equipment
For CFOs pressured to demonstrate a fiscally tight ship, improving oversight of mobile clinical assets and hospital equipment can be a good starting point. Today, inadequate management of equipment costs hospitals millions of dollars a year, and results in annual shrinkage loss of between 15 percent to 35 percent of total asset costs. Hospitals lack the tools and processes to monitor or locate equipment such as portable MRI and X-ray machines and respirators. Doctors and nurses waste precious time simply looking for equipment, resulting in delayed treatment and compromised quality of care for patients. Lost assets and theft are major problems. A single hospital, for example, recently reported $11 million in missing items over a four-year period, and instances abound of pilfered equipment showing up on eBay.
Lack of asset management also drives costs by draining efficiency and productivity. Hospitals that can’t locate and monitor assets have to buy and rent additional equipment, resulting in bloated inventories and higher maintenance costs. Nurses who spend hours a day simply looking for something, meanwhile, often resort to hoarding critical devices for quick access when needed.
Digital transformation in healthcare is fundamentally about improving patient
engagement, patient experience, and health outcomes. This requires
technologies that improve access between providers and their patients.
Telehealth technology supports these core initiatives, and as a result, the
interest and growth are surging. Provider adoption and investment of telehealth
continues to grow with a CAGR of 23.4% and projected annual spend of $267B
by 2026.¹
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